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PRIVACY POLICY

Effective date: March 2026

Out Of Office Online is committed to protecting your privacy and handling personal information responsibly.


This Privacy Policy explains how we collect, use, store, and share personal information when you interact with our services, website, marketing activities, events, or artist bookings.

1. Information We Collect
We may collect personal information when you interact with our website, submit forms, book artists, attend events, or communicate with us.
Personal Information

  • Full name

  • Email address

  • Phone number

  • Business or organisation name

  • Social media handles
     

Project or Booking Information
When completing a Work With Us form or Artist Booking form, we may collect:

  • Event details

  • Event location and date

  • Venue information

  • Budget information

  • Event concept or project details

  • Technical requirements

  • Marketing or campaign objectives
     

Artist Information
When working with artists, we may collect:

  • Artist name or stage name

  • Contact details

  • Performance requirements

  • Booking information
     

Website and Marketing Data
We may collect limited technical data such as:

  • IP address

  • Browser type

  • Pages visited on our website

  • Marketing attribution data

This information helps us improve our website and understand how visitors interact with our content.

2. How We Use Your Information
We use personal information to operate our services and deliver projects effectively.
This may include:

  • Responding to enquiries

  • Reviewing project submissions

  • Managing artist bookings

  • Coordinating events

  • Providing marketing and digital services

  • Communicating about projects or collaborations

  • Improving our services and website performance

  • Sending relevant updates related to projects or services

We only collect information that is reasonably required to provide our services.

3. Artist Booking Information
When a booking request is made for an artist through Out Of Office Online, the information submitted in the booking form may be shared with the relevant artist or their management team.

This is necessary to confirm availability, assess the booking request, and coordinate event logistics.
Information shared may include:

  • Booker contact details

  • Event information

  • Venue details

  • Event requirements

Artists are expected to handle this information responsibly.

4. Event Participation
When you attend or participate in events organised by Out Of Office Online, we may collect limited information such as:

  • Name

  • Email address

  • Ticket or RSVP details


This information may be used for:

  • Event coordination

  • Event communication

  • Guest list management

  • Post event communication

Events may also include photography or video recording for promotional purposes.

5. Marketing Communications
If you submit a form or engage with Out Of Office Online, we may contact you regarding:

  • Your enquiry or project

  • Relevant services

  • Events or collaborations

You may request to stop receiving marketing communications at any time.

6. Data Sharing
We do not sell personal information.
Information may only be shared when necessary to deliver services, such as:

  • Artists or artist managers for booking requests

  • Event partners or venues

  • Service providers supporting our operations such as website platforms, CRM tools, or marketing platforms

All third parties are expected to treat information responsibly.

7. Data Security
We take reasonable steps to protect personal information against loss, misuse, or unauthorised access.
Information submitted through our website is stored securely using reputable digital platforms and service providers.

8. Data Retention
We retain personal information only for as long as reasonably required to:

  • Deliver services

  • Maintain records of projects or bookings

  • Meet legal or operational requirements

When information is no longer required, it may be securely deleted.

9. Your Rights
In accordance with the Protection of Personal Information Act (POPIA) in South Africa, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information where applicable

Requests may be sent to the contact details below.

10. Contact
If you have questions regarding this Privacy Policy or how your information is handled, contact us here.

11. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services or legal requirements.

The most current version will always be available on our website.

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